Yes, they arrived safely. At this point I must tell you that I am truly lost for words. A simple 'thank you' would never suffice for what you have done. I have just been comparing the medals with the picture that I sent you of them in their original state and the difference is quite remarkable. When I showed them to my sister she became quite tearful and I thought that her reaction really summed up my own response quite well. I assure you that I will be showing folks the transformation that you have made with what was really in a very sorry state originally. You should be very proud of what you do,
My Grandfather's display has arrived safely this morning. To say I am delighted is an understatement! The job you have done is absolutely fantastic. You have created a family heirloom that will be treasured for generations. I can't wait to see my Grandfather's face on Christmas morning!
Dear Honours and Awards,
I write to thank you for the way you have framed and displayed my medals. It is a most ingenious system, the work is of a very high standard and I could not be more pleased. What an excellent way to keep them at this stage in life and, eventually to pass them on.
Thank you also for your valuation and advice regarding insurance – two areas I had not formerly considered.
I shall certainly recommend your service and craftsmanship (and administration) to others whenever the opportunity occurs and would be perfectly happy to be quoted if you wish.
Very many thanks for a first class job, it is most appreciated.
A C Young
Commander RN (Ret’d)
Dear Honours and Awards
I write to thank you for the fantastic job you made of refurbishing and display framing my father's Great War decorations and memorabilia. The finished work is a work of art and the craftsmanship is outstanding in every detail. I have already recommended you to many of my comrades and have no restraint in doing so.
My medals have now arrived, I assume that this would be your busiest time of the year, so really appreciate the prompt response to my last e-mail.
I am extremely happy the professional mounting of the medals, but what impresses me more than anything is your overall commitment to customer care and satisfaction, the personal touch of letting me know my medals had arrived and the prompt replies to queries are greatly appreciated, however they are sadly lacking elsewhere these days.
Hi Angela, many thanks for the return of my fathers medals, received yesterday. (Saturday) I am thrilled with the results. They were in such a bad state,discoloured and grimy,I didn't think you would be able to do much with them. I could hardly believe my eyes when I opened the package,they look fantastic! My son was amazed when I showed them to him.
Just to say a massive thank you for your efforts. You have done a beautiful job and hopefully these will be out on proud display now rather than hidden away in a tin box!
The finished product is superb and worth every penny of the paid sum. It was finished to the last detail I gave you. How may times I have purachased something via mail order and it has not come back as described I don't know, so it was refreshing to find my instruction to the letter!
My Grandfather's restored medals arrived today. They are absolutely stunning, I couldn't stop looking at them. Thank you both so much for doing such an excellent job. The reviews you have are spot on and if you need me to write something I will be more than happy to do so.